Source note · Troubleshooting Teams Operator Connect numbers and calls
Before moving a Direct Routing user to Operator Connect, Microsoft says to run Get-CsPhoneNumberAssignment -AssignedPstnTargetId <user> and confirm that NumberType is DirectRouting.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing to Operator Connect migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Operator Connect - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Move numbers from Direct Routing to Operator Connect > Step 1
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-dr-check-numbertype. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-dr-check-numbertype
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-dr-check-numbertype,
title = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-dr-check-numbertype},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-dr-check-numbertype},
note = {Source note teams-operator-connect-troubleshooting-dr-check-numbertype, checked 2026-10-02}
}