Source note · Troubleshooting Teams phone number assignment errors
Moving a user from Direct Routing to Operator Connect follows the order: unassign the Direct Routing number (clearing LineURI on-premises first if OnPremLineUri is populated), remove the user's online voice routing policy, acquire numbers from the operator, then assign the Operator Connect number once the operator has uploaded it.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone - Operator Connect
- Subsystem
- migration between PSTN options
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Operator Connect - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Move numbers from Direct Routing to Operator Connect, Steps 1 to 4
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Teams phone number assignment errors: source note teams-number-assignment-errors-oc-dr-move-sequence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-number-assignment-errors-oc-dr-move-sequence
BibTeX
@misc{warmtransfer-claim-teams-number-assignment-errors-oc-dr-move-sequence,
title = {Troubleshooting Teams phone number assignment errors: source note teams-number-assignment-errors-oc-dr-move-sequence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-number-assignment-errors-oc-dr-move-sequence},
note = {Source note teams-number-assignment-errors-oc-dr-move-sequence, checked 2026-09-30}
}