Microsoft advises against using Location-Based Routing to dynamically route PSTN calls based on user location, warning that doing so may cause unintended results.

Checked 2026-09-25

You shouldn't use Location-Based Routing to dynamically route PSTN calls based on the location of the user.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
location-based-routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Teams location-based routing: source note teams-location-based-routing-not-dynamic-routing. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-location-based-routing-not-dynamic-routing

BibTeX

@misc{warmtransfer-claim-teams-location-based-routing-not-dynamic-routing,
  title  = {Teams location-based routing: source note teams-location-based-routing-not-dynamic-routing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-location-based-routing-not-dynamic-routing},
  note   = {Source note teams-location-based-routing-not-dynamic-routing, checked 2026-09-25}
}

Read in context