When Shared Calling is used with Calling Plans or Operator Connect, emergency call routing policies only identify emergency numbers, and site-assigned emergency call routing policies cannot be used if Shared Calling for Calling Plans or Operator Connect coexists with Direct Routing in the same tenant.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Phone
Subsystem
emergency policies
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams emergency calling and location policies: source note teams-emergency-calling-shared-calling-routing-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-emergency-calling-shared-calling-routing-policy

BibTeX

@misc{warmtransfer-claim-teams-emergency-calling-shared-calling-routing-policy,
  title  = {Teams emergency calling and location policies: source note teams-emergency-calling-shared-calling-routing-policy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-emergency-calling-shared-calling-routing-policy},
  note   = {Source note teams-emergency-calling-shared-calling-routing-policy, checked 2026-09-24}
}

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