Source note · Teams Phone Direct Routing and SBC certification

Direct Routing does not support media re-targeting. If the SBC signals a new media IP during a call, Teams never sends media to the new address.

Checked 2026-09-23

Vendor: Microsoft
Product: Teams Phone Direct Routing
Subsystem: media
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-23
Checked: 2026-09-23

Sources

Session Border Controllers certified for Direct Routing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · final Note at end of page

Cite this note

APA

WarmTransfer. (2026, September 23). Teams Phone Direct Routing and SBC certification: source note teams-direct-routing-no-media-retargeting. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-no-media-retargeting

BibTeX

@misc{warmtransfer-claim-teams-direct-routing-no-media-retargeting,
  title  = {Teams Phone Direct Routing and SBC certification: source note teams-direct-routing-no-media-retargeting},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-no-media-retargeting},
  note   = {Source note teams-direct-routing-no-media-retargeting, checked 2026-09-23}
}

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