Source note · Teams Phone Direct Routing and SBC certification
Microsoft lists Bandwidth Dynamic Location Routing, Intrado Emergency Routing Service and Inteliquent as the certified 911 service providers for Direct Routing, and may reject support cases that use a non-certified provider.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- emergency-calling
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Session Border Controllers certified for Direct Routing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · footnote '911 service providers' below the 'Certified SBC vendors' table
Cite this note
APA
WarmTransfer. (2026, September 23). Teams Phone Direct Routing and SBC certification: source note teams-direct-routing-911-providers. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-911-providers
BibTeX
@misc{warmtransfer-claim-teams-direct-routing-911-providers,
title = {Teams Phone Direct Routing and SBC certification: source note teams-direct-routing-911-providers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-911-providers},
note = {Source note teams-direct-routing-911-providers, checked 2026-09-23}
}