Claim record · Teams contact center integration models
Microsoft states it is not accepting new nominations for Direct Routing SBC certification until further notice.
fact · verified 2026-09-14
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- direct-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-14
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-14
Sources
- Session Border Controllers certified for Direct Routing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · sentence immediately before the 'Certified SBC vendors' heading
Cite this claim
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: claim teams-contact-center-integration-dr-no-new-sbc-certs. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-dr-no-new-sbc-certs
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-dr-no-new-sbc-certs,
title = {Teams contact center integration models: claim teams-contact-center-integration-dr-no-new-sbc-certs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-dr-no-new-sbc-certs},
note = {Claim teams-contact-center-integration-dr-no-new-sbc-certs, verified 2026-09-14}
}