Source note · Microsoft Teams compliance recording
If an agent adds a second call queue with compliance recording enabled to an existing call, the second queue's compliance recording settings are ignored.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- call queues; compliance recording
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Compliance Recording for Call Queues template — Microsoft · tier 2 current vendor documentation · Unsupported calling scenarios
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams compliance recording: source note teams-compliance-recording-cq-second-queue-ignored. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-second-queue-ignored
BibTeX
@misc{warmtransfer-claim-teams-compliance-recording-cq-second-queue-ignored,
title = {Microsoft Teams compliance recording: source note teams-compliance-recording-cq-second-queue-ignored},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-second-queue-ignored},
note = {Source note teams-compliance-recording-cq-second-queue-ignored, checked 2026-09-25}
}