Source note · Microsoft Teams compliance recording
When call queue compliance recording is strict and the bot cannot join (Required before call) or leaves early (Required during call), callers hear a failure announcement and the call is disconnected.
Checked 2026-09-25
We're sorry, but your call is being disconnected because of an issue with the compliance recording solution.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- call queues; compliance recording; resilience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Compliance Recording for Call Queues template — Microsoft · tier 2 current vendor documentation · Assign the template to the call queue > Recording failure announcement
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams compliance recording: source note teams-compliance-recording-cq-failure-announcement. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-failure-announcement
BibTeX
@misc{warmtransfer-claim-teams-compliance-recording-cq-failure-announcement,
title = {Microsoft Teams compliance recording: source note teams-compliance-recording-cq-failure-announcement},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-failure-announcement},
note = {Source note teams-compliance-recording-cq-failure-announcement, checked 2026-09-25}
}