Compliance Recording for Call Queues requires conference mode on the call queue, and a compliance recording application instance must exist before a call queue template can be created.

Checked 2026-09-25

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
call queues; compliance recording
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams compliance recording: source note teams-compliance-recording-cq-conference-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-conference-mode

BibTeX

@misc{warmtransfer-claim-teams-compliance-recording-cq-conference-mode,
  title  = {Microsoft Teams compliance recording: source note teams-compliance-recording-cq-conference-mode},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-conference-mode},
  note   = {Source note teams-compliance-recording-cq-conference-mode, checked 2026-09-25}
}

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