Source note · Microsoft Teams Cloud Voicemail

The troubleshooting article says Teams users with on-premises Exchange mailboxes receive voicemail in Outlook but cannot view or play those voicemails in the Teams client.

disputed · Checked 2026-09-25

However, voicemail messages aren't available to view or play within the Teams client.

Vendor: Microsoft
Product: Microsoft Teams Cloud Voicemail
Subsystem: hybrid-exchange
Deployment: hybrid
Region: not restricted
Release range: current as of 2026-09-25
Status: disputed
Checked: 2026-09-25

Sources

Voicemail Messages Aren't Delivered in Teams or Skype for Business Client — Microsoft · tier 2 current vendor documentation · section 'Resolution For Symptom 2' > 'Exchange Email Connector', Note bullet 1

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-onprem-not-in-teams. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-onprem-not-in-teams

BibTeX

@misc{warmtransfer-claim-teams-cloud-voicemail-onprem-not-in-teams,
  title  = {Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-onprem-not-in-teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-onprem-not-in-teams},
  note   = {Source note teams-cloud-voicemail-onprem-not-in-teams, checked 2026-09-25}
}

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