Setting InboundPstnCallRoutingTreatment (or InboundFederatedCallRoutingTreatment) to Voicemail sends those calls straight to voicemail without presenting them; if the user has no voicemail enabled the call is disconnected, and this takes precedence over other forwarding settings.

Checked 2026-09-25

If the called user does not have voicemail enabled the call will be disconnected.
Vendor
Microsoft
Product
MicrosoftTeams PowerShell module
Subsystem
call-routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-inbound-pstn-direct-to-vm. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-inbound-pstn-direct-to-vm

BibTeX

@misc{warmtransfer-claim-teams-cloud-voicemail-inbound-pstn-direct-to-vm,
  title  = {Microsoft Teams Cloud Voicemail: source note teams-cloud-voicemail-inbound-pstn-direct-to-vm},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-cloud-voicemail-inbound-pstn-direct-to-vm},
  note   = {Source note teams-cloud-voicemail-inbound-pstn-direct-to-vm, checked 2026-09-25}
}

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