Source note · Microsoft Teams Calling Plans
Direct Routing differs from Calling Plans in that it requires a contract with a third-party PSTN provider plus a certified Session Border Controller procured and managed by the customer, an integrator or a DRaaS provider.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- pstn-connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- PSTN connectivity options — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · PSTN connectivity options > Direct Routing bullet
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft Teams Calling Plans: source note teams-calling-plans-vs-direct-routing. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-calling-plans-vs-direct-routing
BibTeX
@misc{warmtransfer-claim-teams-calling-plans-vs-direct-routing,
title = {Microsoft Teams Calling Plans: source note teams-calling-plans-vs-direct-routing},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-calling-plans-vs-direct-routing},
note = {Source note teams-calling-plans-vs-direct-routing, checked 2026-09-24}
}