Source note · Troubleshooting Teams call queues and auto attendants
The Teams admin center Auto Attendant Usage and Call Queue Usage reports give only a count of calls received, cover no more than 28 days, and exclude voice apps nested without resource accounts; the Power BI historical reports and Queues App reach 45 days.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- diagnostics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Planning - Reporting Considerations — Microsoft · tier 2 current vendor documentation · Reporting and nesting > Teams admin center usage reports
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-tac-usage-report-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-tac-usage-report-limits
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-tac-usage-report-limits,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-tac-usage-report-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-tac-usage-report-limits},
note = {Source note teams-call-queue-troubleshooting-tac-usage-report-limits, checked 2026-09-25}
}