Source note · Troubleshooting Teams call queues and auto attendants
Known issue: special characters in the greeting message used when redirecting to Voicemail (shared) are not spoken by the system.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- exception-handling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Call Queue - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 6: Exception handling > No Agents Opted/Logged In > Known issues item 2
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-shared-vm-special-chars. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-shared-vm-special-chars
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-shared-vm-special-chars,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-shared-vm-special-chars},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-shared-vm-special-chars},
note = {Source note teams-call-queue-troubleshooting-shared-vm-special-chars, checked 2026-09-25}
}