Source note · Troubleshooting Teams call queues and auto attendants
Automatic recording, compliance recording, shared call history and monitor/whisper/barge/takeover for call queues all require conference mode to be enabled.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- conference-mode
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Reference - Supported Configurations - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Call Queues > Call Queue feature compatibility by call queue type > Notes 12, 13 and 14
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-conf-mode-feature-deps. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-conf-mode-feature-deps
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-conf-mode-feature-deps,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-conf-mode-feature-deps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-conf-mode-feature-deps},
note = {Source note teams-call-queue-troubleshooting-conf-mode-feature-deps, checked 2026-09-25}
}