Source note · Troubleshooting Teams call queues and auto attendants
When a call queue's agents are supplied by a Teams channel, the queue can take up to 24 hours to become fully operational, and only standard channels are fully supported.
Checked 2026-09-25
If you use this option, it can take up to 24 hours for the call queue to be fully operational.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- call-queue-membership
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Call Queue - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 3: Call answering > Teams channel (Note)
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-channel-24h-delay. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-channel-24h-delay
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-channel-24h-delay,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-channel-24h-delay},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-channel-24h-delay},
note = {Source note teams-call-queue-troubleshooting-channel-24h-delay, checked 2026-09-25}
}