Source note · Troubleshooting Teams call queues and auto attendants
Call queue agent alert time can be set from a minimum of 15 to a maximum of 180 seconds, but for agents on Teams for Windows with a Bluetooth device selected as the Teams audio device the maximum ring time is 120 seconds.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- agent-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Reference - Supported Configurations - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Call Queues (limits list) > Call representative alert time, note 1
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-alert-time-range. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-alert-time-range
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-alert-time-range,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-alert-time-range},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-alert-time-range},
note = {Source note teams-call-queue-troubleshooting-alert-time-range, checked 2026-09-25}
}