Source note · Troubleshooting Teams call queues and auto attendants
An equivalent auto attendant diagnostic runs in the Microsoft 365 admin center against the auto attendant's resource account and returns steps to fix tenant, policy or resource account configurations that prevent it receiving calls.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- diagnostics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup - Auto Attendant - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Auto attendant diagnostic tool
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-aa-diagnostic-tool. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-aa-diagnostic-tool
BibTeX
@misc{warmtransfer-claim-teams-call-queue-troubleshooting-aa-diagnostic-tool,
title = {Troubleshooting Teams call queues and auto attendants: source note teams-call-queue-troubleshooting-aa-diagnostic-tool},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-queue-troubleshooting-aa-diagnostic-tool},
note = {Source note teams-call-queue-troubleshooting-aa-diagnostic-tool, checked 2026-09-25}
}