Source note · Teams call quality dashboard and analytics

CQD calculates Poor % as Poor streams divided by (Poor plus Good streams) times 100, so Unclassified streams do not affect it.

Checked 2026-09-24

Vendor: Microsoft
Product: Microsoft Teams Call Quality Dashboard
Subsystem: cqd-summary-reports
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-24
Checked: 2026-09-24

Sources

Data and reports in Call Quality Dashboard (CQD) — Microsoft · tier 2 current vendor documentation · Summary Reports > Overall Call Quality tab > second paragraph

Cite this note

APA

WarmTransfer. (2026, September 24). Teams call quality dashboard and analytics: source note teams-call-analytics-cqd-poor-percent-formula. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-analytics-cqd-poor-percent-formula

BibTeX

@misc{warmtransfer-claim-teams-call-analytics-cqd-poor-percent-formula,
  title  = {Teams call quality dashboard and analytics: source note teams-call-analytics-cqd-poor-percent-formula},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-call-analytics-cqd-poor-percent-formula},
  note   = {Source note teams-call-analytics-cqd-poor-percent-formula, checked 2026-09-24}
}

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