Microsoft advises one Resource Account license per auto attendant and call queue and suggests getting a few spare licenses, at least five, to allow later changes.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- voice applications licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage - Resource accounts for voice applications — Microsoft · tier 2 current vendor documentation · Obtain Microsoft Teams Phone Resource Account licenses, step 5.1
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-license-spares. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-license-spares
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-ra-license-spares,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-license-spares},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-license-spares},
note = {Source note teams-auto-attendant-call-queue-setup-ra-license-spares, checked 2026-09-24}
}