Microsoft sources disagree on whether extra Teams Phone Resource Account licenses cost anything: the resource-accounts article says licenses beyond the zero-cost allocation can be purchased at a cost, while the license article says there is no longer any cost.
disputed · Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- voice applications licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Status
- disputed
- Checked
- 2026-09-24
Sources
- Manage - Resource accounts for voice applications — Microsoft · tier 2 current vendor documentation · Obtain Microsoft Teams Phone Resource Account licenses, first paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-license-cost-disputed. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-license-cost-disputed
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-ra-license-cost-disputed,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-license-cost-disputed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-license-cost-disputed},
note = {Source note teams-auto-attendant-call-queue-setup-ra-license-cost-disputed, checked 2026-09-24}
}