The Resource Account license is assigned in the Microsoft 365 admin center under Users > Active users > (resource account) > Licenses and Apps, and when the account will hold a phone number the Select location value must match the number's country.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- resource accounts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage - Resource accounts for voice applications — Microsoft · tier 2 current vendor documentation · Assign a license, steps 1-5 and Note
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-license-assign. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-license-assign
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-ra-license-assign,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-license-assign},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-license-assign},
note = {Source note teams-auto-attendant-call-queue-setup-ra-license-assign, checked 2026-09-24}
}