In the Teams admin center, resource accounts are created under Voice > Resource accounts > Add by entering a Display name and Username and choosing a Resource account type of Auto attendant or Call queue.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- resource accounts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage - Resource accounts for voice applications — Microsoft · tier 2 current vendor documentation · Create a resource account > Teams admin center, steps 1-5
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-create-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-create-path
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-ra-create-path,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-ra-create-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-ra-create-path},
note = {Source note teams-auto-attendant-call-queue-setup-ra-create-path, checked 2026-09-24}
}