Internal Teams callers reach an auto attendant or call queue by calling its resource account; external callers dial the phone number assigned to that resource account.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- voice applications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Planning - Overview of voice applications — Microsoft · tier 2 current vendor documentation · Auto Attendant, last paragraph; Call Queue, fifth paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-internal-reach. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-internal-reach
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-internal-reach,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-internal-reach},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-internal-reach},
note = {Source note teams-auto-attendant-call-queue-setup-internal-reach, checked 2026-09-24}
}