Auto attendant and call queue configurations store Entra ID GUIDs for authorized users, operators, Person in organization targets and individually added queue members, are not synchronised with Entra lifecycle events, and must be cleaned up by hand when those users leave.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
voice applications
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-entra-guid-not-synced. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-entra-guid-not-synced

BibTeX

@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-entra-guid-not-synced,
  title  = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-entra-guid-not-synced},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-entra-guid-not-synced},
  note   = {Source note teams-auto-attendant-call-queue-setup-entra-guid-not-synced, checked 2026-09-24}
}

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