The prerequisites page says a User Administrator or higher role is required to create and license resource accounts and does not mention a Teams administrator role, whereas the resource-accounts page requires a Teams administrator role plus User Administrator.

disputed · Checked 2026-09-24

A **User Administrator** or higher role is required to create and license resource accounts.
Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
admin-roles
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Status
disputed
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-ra-role-user-admin. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-ra-role-user-admin

BibTeX

@misc{warmtransfer-claim-teams-auto-attendant-call-queue-ra-role-user-admin,
  title  = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-ra-role-user-admin},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-ra-role-user-admin},
  note   = {Source note teams-auto-attendant-call-queue-ra-role-user-admin, checked 2026-09-24}
}

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