Teams Phone Agent, an AI conversational extension of auto attendants, was available only through the Frontier Public Preview program as of the page date; it entered that preview on 2026-06-15.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
teams-phone-agent
Deployment
multi-tenant
Region
not restricted
Release range
preview as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-phone-agent-preview. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-phone-agent-preview

BibTeX

@misc{warmtransfer-claim-teams-auto-attendant-call-queue-phone-agent-preview,
  title  = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-phone-agent-preview},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-phone-agent-preview},
  note   = {Source note teams-auto-attendant-call-queue-phone-agent-preview, checked 2026-09-24}
}

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