Source note · Microsoft Teams auto attendants and call queues
Microsoft lists no extra licensing requirement for Operator Connect numbers, but it says that from 2025-11-01 on-behalf-of outbound, callback and external-transfer calls may be unavailable depending on the operator and must be coordinated with the carrier.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- outbound-pstn
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-11-01; current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Reference - Voice applications prerequisites and licensing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Licensing > Outbound calls ... > For Operator Connect numbers; For Operator Connect customers who received MC1123837
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-outbound-oc. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-outbound-oc
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-outbound-oc,
title = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-outbound-oc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-outbound-oc},
note = {Source note teams-auto-attendant-call-queue-outbound-oc, checked 2026-09-24}
}