Source note · Microsoft Teams auto attendants and call queues
The prerequisites page warns that outbound calls fail if Calling Plan resource accounts making outbound, callback or on-behalf-of calls had no pay-as-you-go license or Communications credits assigned by 2025-11-01.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- outbound-pstn
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-11-01
- Checked
- 2026-09-24
Sources
- Reference - Voice applications prerequisites and licensing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Important > For Calling Plan customers who received MC1123835
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-outbound-fail. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-outbound-fail
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-outbound-fail,
title = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-outbound-fail},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-outbound-fail},
note = {Source note teams-auto-attendant-call-queue-outbound-fail, checked 2026-09-24}
}