Source note · Microsoft Teams auto attendants and call queues
When a voice app transfers to an external number, Calling Plan and Operator Connect display the original caller's number; for Direct Routing the result depends on the SBC's P-Asserted-Identity setting (Disabled, the default, shows the caller; Enabled shows the resource account number).
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- outbound-pstn
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Reference - Supported Configurations - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Outbound calling line identification (number)
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-external-clid. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-external-clid
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-external-clid,
title = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-external-clid},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-external-clid},
note = {Source note teams-auto-attendant-call-queue-external-clid, checked 2026-09-24}
}