Agent alert time can be set from 15 to 180 seconds, but agents using Teams on Windows with a Bluetooth audio device whose call buttons control Teams calls are capped at 120 seconds.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
call-queue
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-cq-alert-range. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-cq-alert-range

BibTeX

@misc{warmtransfer-claim-teams-auto-attendant-call-queue-cq-alert-range,
  title  = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-cq-alert-range},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-cq-alert-range},
  note   = {Source note teams-auto-attendant-call-queue-cq-alert-range, checked 2026-09-24}
}

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