Dial scope defaults to all online users; a user in both the include and exclude groups, or hidden from the Exchange GAL, is excluded, and a new user can take up to 36 hours to appear in the directory.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
auto-attendant
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-aa-dial-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-aa-dial-scope

BibTeX

@misc{warmtransfer-claim-teams-auto-attendant-call-queue-aa-dial-scope,
  title  = {Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-aa-dial-scope},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-aa-dial-scope},
  note   = {Source note teams-auto-attendant-call-queue-aa-dial-scope, checked 2026-09-24}
}

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