Source note · Building inbound flows in Talkdesk Studio
Talkdesk states that queued callbacks are not charged while waiting in the queue, only when they are served.
Checked 2026-10-02
Callback calls aren't charged while waiting in the queue, only when they get served.
- Vendor
- Talkdesk
- Product
- Talkdesk Studio
- Subsystem
- callbacks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Request Callback from Queue — Talkdesk · tier 2 current vendor documentation · Request Callback from Queue, cost note
Cite this note
APA
WarmTransfer. (2026, October 2). Building inbound flows in Talkdesk Studio: source note talkdesk-studio-flow-setup-cb-not-charged-waiting. WarmTransfer. https://warmtransfer.net/knowledge/claims/talkdesk-studio-flow-setup-cb-not-charged-waiting
BibTeX
@misc{warmtransfer-claim-talkdesk-studio-flow-setup-cb-not-charged-waiting,
title = {Building inbound flows in Talkdesk Studio: source note talkdesk-studio-flow-setup-cb-not-charged-waiting},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/talkdesk-studio-flow-setup-cb-not-charged-waiting},
note = {Source note talkdesk-studio-flow-setup-cb-not-charged-waiting, checked 2026-10-02}
}