Source note · Talkdesk
The Talkdesk Fallback Experience API is a Studio Continuity Settings solution; it lets admins forward inbound calls per phone number to external numbers, send all calls to one external backup number, or play an audio message when capacity is seriously compromised.
Checked 2026-09-25
- Vendor
- Talkdesk
- Product
- Talkdesk Studio Continuity Settings
- Subsystem
- resilience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Fallback Experience API — Talkdesk · tier 2 current vendor documentation · Fallback Experience API, overview section
Cite this note
APA
WarmTransfer. (2026, September 25). Talkdesk: source note talkdesk-platform-fallback-continuity. WarmTransfer. https://warmtransfer.net/knowledge/claims/talkdesk-platform-fallback-continuity
BibTeX
@misc{warmtransfer-claim-talkdesk-platform-fallback-continuity,
title = {Talkdesk: source note talkdesk-platform-fallback-continuity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/talkdesk-platform-fallback-continuity},
note = {Source note talkdesk-platform-fallback-continuity, checked 2026-09-25}
}