To keep the highest attestation, Amazon Connect may email the customer asking for more information by a stated date, and delays in replying may lower the calls' attestation level.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- outbound telephony
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Stir/Shaken attestation in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Important things to know
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting STIR/SHAKEN attestation levels on outbound calls: source note stir-shaken-attestation-troubleshooting-aws-info-requests. WarmTransfer. https://warmtransfer.net/knowledge/claims/stir-shaken-attestation-troubleshooting-aws-info-requests
BibTeX
@misc{warmtransfer-claim-stir-shaken-attestation-troubleshooting-aws-info-requests,
title = {Troubleshooting STIR/SHAKEN attestation levels on outbound calls: source note stir-shaken-attestation-troubleshooting-aws-info-requests},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/stir-shaken-attestation-troubleshooting-aws-info-requests},
note = {Source note stir-shaken-attestation-troubleshooting-aws-info-requests, checked 2026-10-02}
}