Amazon Connect gives C level to any call that does not qualify for A or B, including calls through unauthorised solution providers, calls that violate the AWS Service Terms (such as call deflection), and accounts that missed a deadline to send requested attestation documents.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- outbound telephony
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Stir/Shaken attestation in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Examples of calls that receive C-level attestation
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting STIR/SHAKEN attestation levels on outbound calls: source note stir-shaken-attestation-troubleshooting-aws-c-examples. WarmTransfer. https://warmtransfer.net/knowledge/claims/stir-shaken-attestation-troubleshooting-aws-c-examples
BibTeX
@misc{warmtransfer-claim-stir-shaken-attestation-troubleshooting-aws-c-examples,
title = {Troubleshooting STIR/SHAKEN attestation levels on outbound calls: source note stir-shaken-attestation-troubleshooting-aws-c-examples},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/stir-shaken-attestation-troubleshooting-aws-c-examples},
note = {Source note stir-shaken-attestation-troubleshooting-aws-c-examples, checked 2026-10-02}
}