Genesys Cloud lets administrators replace the default 503 with another 4xx, 5xx or 6xx code via Max Call Reason Code, for example 486 Busy Here.

Checked 2026-10-02

Vendor
Genesys
Product
Genesys Cloud
Subsystem
trunk settings
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-max-call-reason-code. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-max-call-reason-code

BibTeX

@misc{warmtransfer-claim-sip-trunk-cps-limits-genesys-max-call-reason-code,
  title  = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-max-call-reason-code},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-max-call-reason-code},
  note   = {Source note sip-trunk-cps-limits-genesys-max-call-reason-code, checked 2026-10-02}
}

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