Source note · Calls-per-second limits on SIP trunks and dialers
By default a Genesys Cloud trunk returns 503 Service Unavailable when its Max Call threshold is exceeded.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- trunk settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure maximum call settings — Genesys · tier 2 current vendor documentation · Max Call Reason Code description
Cite this note
APA
WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-max-call-503. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-max-call-503
BibTeX
@misc{warmtransfer-claim-sip-trunk-cps-limits-genesys-max-call-503,
title = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-max-call-503},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-max-call-503},
note = {Source note sip-trunk-cps-limits-genesys-max-call-503, checked 2026-10-02}
}