On Genesys Cloud BYOC Cloud trunks Max Concurrent Calls defaults to Unlimited and Genesys recommends leaving it Unlimited.

Checked 2026-10-02

Vendor
Genesys
Product
Genesys Cloud
Subsystem
BYOC Cloud trunk
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-byoc-concurrent. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-byoc-concurrent

BibTeX

@misc{warmtransfer-claim-sip-trunk-cps-limits-genesys-byoc-concurrent,
  title  = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-byoc-concurrent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-byoc-concurrent},
  note   = {Source note sip-trunk-cps-limits-genesys-byoc-concurrent, checked 2026-10-02}
}

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