Source note · Calls-per-second limits on SIP trunks and dialers
When Amazon Connect's Concurrent active calls per instance quota is exceeded, contacts get a reorder (fast busy) tone.
Checked 2026-10-02
- Vendor
- AWS
- Product
- Amazon Connect
- Subsystem
- service quotas
- Deployment
- multi-tenant
- Region
- per aws region
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Connect Customer service quotas — Amazon Web Services · tier 2 current vendor documentation · How contacts are counted
Cite this note
APA
WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-aws-reorder-tone. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-aws-reorder-tone
BibTeX
@misc{warmtransfer-claim-sip-trunk-cps-limits-aws-reorder-tone,
title = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-aws-reorder-tone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-aws-reorder-tone},
note = {Source note sip-trunk-cps-limits-aws-reorder-tone, checked 2026-10-02}
}