Source note · Calls-per-second limits on SIP trunks and dialers
Amazon Connect's Concurrent active calls per instance quota defaults to 10 for new accounts, includes PSTN and WebRTC calls, and is adjustable.
Checked 2026-10-02
- Vendor
- AWS
- Product
- Amazon Connect
- Subsystem
- service quotas
- Deployment
- multi-tenant
- Region
- per aws region
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Connect Customer service quotas — Amazon Web Services · tier 2 current vendor documentation · Connect Customer quotas table: Concurrent active calls per instance
Cite this note
APA
WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-aws-concurrent-calls-10. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-aws-concurrent-calls-10
BibTeX
@misc{warmtransfer-claim-sip-trunk-cps-limits-aws-concurrent-calls-10,
title = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-aws-concurrent-calls-10},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-aws-concurrent-calls-10},
note = {Source note sip-trunk-cps-limits-aws-concurrent-calls-10, checked 2026-10-02}
}