Amazon Connect Service API operations not listed as exceptions, which includes StartOutboundVoiceContact, have a RateLimit of 2 requests per second and BurstLimit of 5, shared per account per Region.

Checked 2026-10-02

Vendor
AWS
Product
Amazon Connect
Subsystem
API throttling
Deployment
multi-tenant
Region
per aws region
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-aws-api-default-2rps. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-aws-api-default-2rps

BibTeX

@misc{warmtransfer-claim-sip-trunk-cps-limits-aws-api-default-2rps,
  title  = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-aws-api-default-2rps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-aws-api-default-2rps},
  note   = {Source note sip-trunk-cps-limits-aws-api-default-2rps, checked 2026-10-02}
}

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