Microsoft certifies and supports three emergency services providers for Direct Routing: Bandwidth Dynamic Location Routing, Intrado Emergency Routing Service and Inteliquent. It may reject support cases if a non-certified provider is used.

Checked 2026-10-14

Vendor
Microsoft
Product
Teams Phone
Subsystem
Direct Routing emergency calling
Deployment
direct-routing
Region
us
Release range
current as of 2026-10-14
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). Session border controller selection and certification: source note sbc-selection-msdr-certified-911-providers. WarmTransfer. https://warmtransfer.net/knowledge/claims/sbc-selection-msdr-certified-911-providers

BibTeX

@misc{warmtransfer-claim-sbc-selection-msdr-certified-911-providers,
  title  = {Session border controller selection and certification: source note sbc-selection-msdr-certified-911-providers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sbc-selection-msdr-certified-911-providers},
  note   = {Source note sbc-selection-msdr-certified-911-providers, checked 2026-10-14}
}

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