Source note · Session border controller selection and certification
Genesys notes that BYOC Cloud customers may in certain scenarios need an SBC so that their premises equipment can communicate with the Genesys Cloud Media Tier.
Checked 2026-10-14
In certain scenarios, customers may need an SBC for their premises equipment to communicate with Genesys Cloud Media Tier.
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- BYOC Cloud equipment
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Telephony connection options overview — Genesys · tier 2 current vendor documentation · Footnote (asterisk) under comparison table, BYOC Cloud 'Equipment required'
Cite this note
APA
WarmTransfer. (2026, October 14). Session border controller selection and certification: source note sbc-selection-genesys-byoc-cloud-sbc-scenarios. WarmTransfer. https://warmtransfer.net/knowledge/claims/sbc-selection-genesys-byoc-cloud-sbc-scenarios
BibTeX
@misc{warmtransfer-claim-sbc-selection-genesys-byoc-cloud-sbc-scenarios,
title = {Session border controller selection and certification: source note sbc-selection-genesys-byoc-cloud-sbc-scenarios},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sbc-selection-genesys-byoc-cloud-sbc-scenarios},
note = {Source note sbc-selection-genesys-byoc-cloud-sbc-scenarios, checked 2026-10-14}
}