Source note · Setting up inbound queues in RingCentral RingCX
The closed-queue test is to call the queue's test number while the queue is closed and verify the call routes as expected for after-hours calls or a configured schedule override, repeated for each inbound queue.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- testing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Testing call routing in your inbound queue — RingCentral · tier 2 current vendor documentation · Testing while queue is closed
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-test-closed. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-test-closed
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-test-closed,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-test-closed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-test-closed},
note = {Source note ringcx-inbound-setup-test-closed, checked 2026-09-30}
}