Source note · Setting up inbound queues in RingCentral RingCX
Besides Route to Agent, RingCX queue event types include Inbound Requeue, Route to Last Agent, Call Termination, Send to Workflow Studio, Send to Cloud, Send to Track #, Send to Voicemail, Transfer Call and the legacy Send to App (IVR).
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- queue-events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configuring inbound queue events — RingCentral · tier 2 current vendor documentation · event type list
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-events-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-events-types
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-queue-events-types,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-events-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-events-types},
note = {Source note ringcx-inbound-setup-queue-events-types, checked 2026-09-30}
}