Source note · Setting up inbound queues in RingCentral RingCX
A queue event is added on the queue's Queue Events tab under Queue Event Configuration by clicking Add Queue Event, choosing an Event Type, setting a Rank and a Duration in seconds, then clicking Ok and Save; Duration is how long the event runs before the next event starts.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- queue-events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configuring inbound queue events — RingCentral · tier 2 current vendor documentation · Creating a queue event; Duration setting
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-events-add. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-events-add
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-queue-events-add,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-events-add},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-events-add},
note = {Source note ringcx-inbound-setup-queue-events-add, checked 2026-09-30}
}