Source note · Setting up inbound queues in RingCentral RingCX
The Queue Event Settings of a RingCX queue hold Dequeue Delay (time before a call is sent to an available agent), Sync (Busy) Queue Wait (minutes in queue before a busy signal is returned) and Max Queued Calls (maximum calls allowed in the queue).
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- queue-events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configuring inbound queue events — RingCentral · tier 2 current vendor documentation · Queue Event Settings
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-event-settings. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-event-settings
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-queue-event-settings,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-event-settings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-event-settings},
note = {Source note ringcx-inbound-setup-queue-event-settings, checked 2026-09-30}
}