Source note · Setting up inbound queues in RingCentral RingCX
An existing inbound queue, opened from Routing > Voice queues & skills, exposes the configuration sections General, Business Hours, Queue Events, Agent Access, Channel Number, Dispositions, Requeue Shortcuts, Phone book, Special ANI and Velocity ANI Exceptions.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- inbound-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating an inbound queue — RingCentral · tier 2 current vendor documentation · list of queue configuration options after the procedure
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-config-sections. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-config-sections
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-queue-config-sections,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-queue-config-sections},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-queue-config-sections},
note = {Source note ringcx-inbound-setup-queue-config-sections, checked 2026-09-30}
}